This privacy policy has been drawn up in accordance with the requirements of the Law of the Republic of Armenia dated 18.05.2015 No. HO-49-N "On Protection of Personal Data" (hereinafter — the Personal Data Law) and defines the procedure for processing personal data and the measures taken by ICI DENT LLC (hereinafter — the Operator) to ensure the security of personal data.
1.1. The Operator considers respect for human and civil rights and freedoms in the processing of personal data, including the protection of the right to privacy, personal and family confidentiality, to be the most important goal and condition of its activities.
1.2. This policy of the Operator regarding the processing of personal data (hereinafter — the Policy) applies to all information that the Operator may obtain about visitors to the website http://icident.com/

2.1. Automated processing of personal data — processing of personal data using computer technology.
2.2. Blocking of personal data — temporary suspension of the processing of personal data (except when processing is necessary to clarify personal data).
2.3. Website — a set of graphic and informational materials, as well as computer programs and databases, ensuring their accessibility on the Internet at the network address http://icident.com/
2.4. Personal data information system — a set of personal data contained in databases and the information technologies and technical means ensuring their processing.
2.5. De-identification of personal data — actions as a result of which it becomes impossible, without using additional information, to determine that personal data belongs to a specific User or other personal data subject.
2.6. Processing of personal data — any action (operation) or set of actions (operations) performed with personal data, whether or not using automation tools, including collection, recording, systematization, accumulation, storage, clarification (updating, modification), extraction, use, transfer (dissemination, provision, access), de-identification, blocking, deletion, destruction of personal data.
2.7. Operator — a state body, local self-government body, legal entity or individual who, independently or jointly with other persons, organizes and/or carries out the processing of personal data, and determines the purposes of processing personal data, the composition of personal data to be processed, and the actions (operations) performed with personal data.
2.8. Personal data — any information directly or indirectly relating to a specific or identifiable User of the website http://icident.com/
2.9. Personal data permitted by the personal data subject for dissemination — personal data to which access by an unlimited number of persons has been granted by the personal data subject by giving consent to the processing of personal data permitted for dissemination, in accordance with the procedure established by the Personal Data Law (hereinafter — personal data permitted for dissemination).
2.10. User — any visitor to the website http://icident.com/
2.11. Provision of personal data — actions aimed at disclosing personal data to a specific person or a specific group of persons.
2.12. Dissemination of personal data — any actions aimed at disclosing personal data to an indefinite group of persons (transfer of personal data) or at making personal data known to an unlimited number of persons, including the publication of personal data in mass media, posting on information and telecommunications networks, or providing access to personal data in any other way.
2.13. Cross-border transfer of personal data — transfer of personal data to the territory of a foreign state, to a foreign state authority, a foreign individual, or a foreign legal entity.
2.14. Destruction of personal data — any actions as a result of which personal data is irretrievably destroyed, with the content of the personal data no longer recoverable in the personal data information system, and/or the physical media containing personal data is destroyed.

3.1. The Operator has the right to:
— receive reliable information and/or documents containing personal data from the personal data subject;
— in the event the personal data subject withdraws consent to the processing of personal data, or submits a request to cease processing of personal data, continue processing personal data without the subject's consent where grounds specified in the Personal Data Law exist;
— independently determine the composition and list of measures necessary and sufficient to ensure compliance with the obligations set out in the Personal Data Law and the regulatory legal acts adopted in accordance with it, unless otherwise provided by the Personal Data Law or other laws of the Republic of Armenia.
3.2. The Operator is obliged to:
— provide the personal data subject, upon request, with information concerning the processing of their personal data;
— organize the processing of personal data in accordance with the procedure established by the current legislation of the Republic of Armenia;
— respond to requests and inquiries from personal data subjects and their legal representatives in accordance with the requirements of the Personal Data Law;
— provide the Personal Data Protection Agency of the Republic of Armenia, upon its request, with the necessary information within 10 days from the date of receipt of such request;
— publish or otherwise ensure unrestricted access to this Policy on the processing of personal data;
— take legal, organizational, and technical measures to protect personal data from unauthorized or accidental access, destruction, modification, blocking, copying, provision, dissemination of personal data, as well as from other unlawful actions in relation to personal data;
— cease the transfer (dissemination, provision, access) of personal data, cease processing, and destroy personal data in the manner and in the cases provided for by the Personal Data Law;
— fulfill other obligations provided for by the Personal Data Law.

4.1. Personal data subjects have the right to:
— receive information concerning the processing of their personal data, except in cases provided for by law. Information shall be provided to the personal data subject by the Operator in an accessible form and must not contain personal data relating to other personal data subjects, except where lawful grounds exist for disclosing such personal data. The list of information and the procedure for obtaining it is established by the Personal Data Law;
— require the Operator to clarify, block, or destroy their personal data if it is incomplete, outdated, inaccurate, unlawfully obtained, or not necessary for the stated purpose of processing, and to take measures provided for by law to protect their rights;
— set a condition of prior consent when personal data is processed for the purpose of promoting goods, works, and services on the market;
— withdraw consent to the processing of personal data, and submit a request to cease the processing of personal data;
— appeal unlawful actions or omissions of the Operator in the processing of their personal data to the Personal Data Protection Agency of the Republic of Armenia or through the courts;
— exercise other rights provided for by the legislation of the Republic of Armenia.
4.2. Personal data subjects are obliged to:
— provide the Operator with reliable information about themselves;
— notify the Operator of any clarification (update, modification) of their personal data.
4.3. Persons who have provided the Operator with unreliable information about themselves, or information about another personal data subject without the latter's consent, shall bear liability in accordance with the legislation of the Republic of Armenia.

5.1. The processing of personal data is carried out on a lawful and fair basis.
5.2. The processing of personal data is limited to achieving specific, predetermined, and lawful purposes. Processing of personal data incompatible with the purposes of its collection is not permitted.
5.3. The merging of databases containing personal data processed for mutually incompatible purposes is not permitted.
5.4. Only personal data that meets the purposes of its processing shall be processed.
5.5. The content and scope of processed personal data shall correspond to the stated purposes of processing. Excessive processing of personal data in relation to the stated purposes of its processing is not permitted.
5.6. During the processing of personal data, the accuracy of personal data and its sufficiency, and where necessary its relevance to the purposes of processing, shall be ensured. The Operator shall take the necessary measures and/or ensure that such measures are taken to delete or clarify incomplete or inaccurate data.
5.7. The storage of personal data shall be carried out in a form that allows the personal data subject to be identified for no longer than is required by the purposes of processing the personal data, unless the storage period is established by law or by a contract to which the personal data subject is a party, beneficiary, or guarantor. Processed personal data shall be destroyed or de-identified upon the achievement of the purposes of processing, or in the event that the need to achieve such purposes is lost, unless otherwise provided by law.

Purpose of processing: informing the User by phone call or messenger message (WhatsApp, Telegram, Viber)
Personal data: last name, first name, patronymic, email address, phone numbers
Legal basis: Law of the Republic of Armenia dated 18.05.2015 No. HO-49-N "On Protection of Personal Data"
Types of personal data processing: collection, recording, systematization, accumulation, storage, destruction, and de-identification of personal data

7.1. The processing of personal data is carried out with the consent of the personal data subject to the processing of their personal data.
7.2. The processing of personal data is necessary to achieve purposes provided for by an international treaty of the Republic of Armenia or by law, and to carry out the functions, powers, and obligations assigned to the Operator by the legislation of the Republic of Armenia.
7.3. The processing of personal data is necessary for the administration of justice, the enforcement of a judicial act, or an act of another body or official, subject to enforcement in accordance with the enforcement proceedings legislation of the Republic of Armenia.
7.4. The processing of personal data is necessary for the performance of a contract to which the personal data subject is a party, beneficiary, or guarantor, as well as for concluding a contract at the initiative of the personal data subject or a contract under which the personal data subject will be a beneficiary or guarantor.
7.5. The processing of personal data is necessary for the exercise of the rights and legitimate interests of the Operator or third parties, or to achieve socially significant purposes, provided that the rights and freedoms of the personal data subject are not violated.
7.6. Processing is carried out of personal data to which access by an unlimited number of persons has been granted by the personal data subject or at their request (hereinafter — publicly available personal data).
7.7. Processing is carried out of personal data subject to publication or mandatory disclosure in accordance with law.

The security of personal data processed by the Operator is ensured through the implementation of legal, organizational, and technical measures necessary to fully comply with the requirements of the current legislation in the field of personal data protection.
8.1. The Operator ensures the safety of personal data and takes all possible measures to prevent unauthorized access to personal data.
8.2. The User's personal data will never, under any circumstances, be transferred to third parties, except in cases related to compliance with current legislation, or where the personal data subject has given the Operator consent to transfer data to a third party for the fulfillment of obligations under a civil-law contract.
8.3. If inaccuracies in personal data are identified, the User may update them independently by sending the Operator a notice to the Operator's email address contact@icident.com marked "Personal Data Update."
8.4. The processing period for personal data is determined by the achievement of the purposes for which the personal data was collected, unless a different period is provided for by contract or current legislation.
The User may withdraw their consent to the processing of personal data at any time by sending the Operator a notice via email to contact@icident.com marked "Withdrawal of Consent to Personal Data Processing."
8.5. All information collected by third-party services, including payment systems, communication tools, and other service providers, is stored and processed by such persons (Operators) in accordance with their own Terms of Use and Privacy Policy. The personal data subject is advised to review these documents independently. The Operator is not responsible for the actions of third parties, including the service providers referred to in this clause.
8.6. Prohibitions established by the personal data subject on the transfer (other than granting access), as well as on the processing or conditions of processing (other than obtaining access) of personal data permitted for dissemination, do not apply in cases where personal data is processed in state, public, or other public interests defined by the legislation of the Republic of Armenia.
8.7. The Operator ensures the confidentiality of personal data when processing it.
8.8. The Operator stores personal data in a form that allows the personal data subject to be identified for no longer than is required by the purposes of processing, unless the storage period is established by law or by a contract to which the personal data subject is a party, beneficiary, or guarantor.
8.9. Grounds for ceasing the processing of personal data may include the achievement of the purposes of processing, expiration of the validity period of the personal data subject's consent, withdrawal of consent by the personal data subject or a request to cease processing, as well as the identification of unlawful processing of personal data.

9.1. The Operator carries out the collection, recording, systematization, accumulation, storage, clarification (updating, modification), extraction, use, transfer (dissemination, provision, access), de-identification, blocking, deletion, and destruction of personal data.
9.2. The Operator carries out automated processing of personal data with the receipt and/or transfer of the information obtained via information and telecommunications networks or without such networks.

10.1. Before commencing activities involving the cross-border transfer of personal data, the Operator is obliged to notify the Personal Data Protection Agency of the Republic of Armenia of its intention to carry out a cross-border transfer of personal data (such notice is submitted separately from the notice of intent to process personal data).
10.2. Before submitting the above notice, the Operator is obliged to obtain relevant information from the foreign state authorities, foreign individuals, or foreign legal entities to whom the cross-border transfer of personal data is planned.

The Operator and other persons who have gained access to personal data are obliged not to disclose it to third parties and not to disseminate personal data without the consent of the personal data subject, unless otherwise provided by law.

12.1. The User may obtain any clarification on questions of interest concerning the processing of their personal data by contacting the Operator via email at contact@icident.com.
12.2. This document will reflect any changes made by the Operator to the personal data processing policy. The Policy is valid indefinitely until replaced by a new version.
12.3. The current version of the Policy is freely available on the Internet at http://icident.com/eng/privacy.